Privacy Policy

Shane Smith Fit LLC (“we”, “us”, or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit our contact form, or participate in our online health and fitness coaching programs for women in perimenopause and menopause.

We collect information you provide directly to us through our website contact form or during coaching onboarding. This may include:

• Contact details such as your first name, last name, email address, and phone number.
• Your consent preferences for transactional and promotional text messaging.
• Health, symptom, nutrition, and lifestyle history you share voluntarily during your onboarding conversation and coaching sessions.
• Laboratory testing results (such as physician-overseen blood and gut testing) shared with us for the purpose of creating your personalized report and plan.

All form fields on our website are optional, and you choose what information you are comfortable sharing with us.

We use the information we collect to:

• Respond to your inquiries and schedule onboarding conversations.
• Deliver personalized online health and fitness coaching, including reviewing your symptom history, preparing for testing, and designing your nutrition, training, supplement, and lifestyle plan.
• Provide daily coach support, weekly check-ins, and one-on-one calls.
• Send transactional text messages if you have provided consent, including inquiry responses, appointment confirmations, coaching check-in reminders, and program updates.
• Send marketing and promotional text messages only if you have provided separate, explicit consent.
• Comply with applicable legal, regulatory, and administrative obligations.

We treat your phone number and SMS consent with care. Consent to receive text messages is entirely optional and is not a condition of receiving coaching services or making any purchase.

• Transactional text messages: If you check the transactional consent box, we may send you text messages regarding inquiry responses, appointment confirmations and reminders, coaching check-in reminders, and program updates.
• Marketing text messages: If you check the separate marketing consent box, we may send you messages regarding program announcements, special offers, and promotions.
• Opt-out: You can opt out at any time by replying STOP to (270) 494-3047. You will receive a confirmation message and no further text messages will be sent.
• Help: Reply HELP for help, or contact us at mail@neighbours-of-halifax-south.com or (270) 494-3047.
• Message frequency varies. Message and data rates may apply.
• We do not sell, rent, or share text messaging originator opt-in data or consent with any third parties for their own marketing purposes.

We do not sell, rent, trade, or share your personal information or phone number with unaffiliated third parties, affiliates, or lead generators. We only share information in the following limited circumstances:

• Service providers: Trusted technical service providers that help us operate our website, manage customer relationships, process communications, and host our records, under strict confidentiality obligations.
• Physicians and testing laboratories: When you participate in testing, your samples and test orders are coordinated with independent physicians and licensed laboratories for medical review and interpretation.
• Legal requirements: If required by law, subpoena, or other legal process, or to protect the rights, safety, and property of Shane Smith Fit LLC, our clients, or the public.

We use cookies, web beacons, and similar tracking technologies to operate our website, maintain analytics session continuity, understand how visitors interact with our pages, and ensure contact form submissions are properly recorded.

Cookies are small text files stored on your device by your web browser. You can choose to disable or block cookies through your browser settings; however, certain features of our website or form submission confirmation may not function as intended without them. We do not use tracking cookies to track your activity across unrelated third-party websites for third-party advertising.

We maintain reasonable technical and organizational safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration. We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide ongoing coaching services, and satisfy our legal and accounting obligations.

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. You may also opt out of communications at any time. To exercise any of these rights, please email us at mail@neighbours-of-halifax-south.com.

Our website and coaching services are intended solely for adults aged 18 and older. We do not knowingly collect or solicit personal information from anyone under the age of 18.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us: